Incident response retainer
This service is a proactive agreement that ensure rapid response to potential security incidents. The service is designed to offer support in the event of a cyber attack or security breach. It ensures that your organization has access to expert guidance and resources when they need it most, without delays caused by contract negotiations or service availability issues.
Expert Guidance when you need it the most!
The IR expert will certainly bring expert knowledge and experience in case of a cybersecurity incident, providing expert guidance during and after security incident. An Incident Response Retainer service can be a crucial asset for SMBs and startups facing security incidents.
- Rapid Response
- Expert Guidance
- Structured Approach
- Cost-Effectiveness
This service complements the VCISO service that often includes proactive services like incident response plan development and security assessments, helping prevent incidents before they occur and improve the overall security posture.
Prepration
This involves the development of incident response plans tailored to your organizationโs needs. This is usually done by the VCISO
- Defining assets
- Defining roles
- Communication plan
- Risk assessment
- Monitoring solutions
- Tabletop exercise
Detection and Analysis
The Incident response expert is engaged to conduct thorough investigations to determine the scope and root cause of the breach
- Identify indicators of compromise (IoCs).
- Incident classification and prioritization
- Forensic investigation
Containment and eradication
The Incident response expert will work with your IT team to contain and eradicate the threat and prevent further damage
- Immediate isolation of affected systems
- Maintain continuity of business operation
- Eliminating malware or unauthorized access.
- Patching and improving defenses
Recovery and post incident review
The Incident response expert will work with your IT team to recover the affected systems and restoring business operations
- Verification of system integrity and functionality.
- Implementation of additional security measures
- Conducting thorough post-incident reviews and root cause analysis.
Why Choose Our Incident Response Services?
- Rapid response by experienced cybersecurity professionals.
- Compliance with industry standards and regulatory requirements.
- Strong cooperation with the VCISO for continuous improvement to enhance resilience and readiness
- Improving your incident response process KPIs
Improving incident response KPIs *
Before IR retainer service*
After IR retainer service *
FAQ
- 24/7 access to incident response experts.
- Incident containment, eradication, and recovery support.
- Digital forensics and root cause analysis.
- Compliance guidance and regulatory reporting assistance.
With Incident response retainer service, defined and tested incident response plan and immediate and coordinated response. This reduces the Mean Time to Respond (MTTR) and Mean Time to Contain (MTTC) minimizing potential damage and business disruption.
Yes, an IR retainer is beneficial for businesses of all sizes. SMBs often lack dedicated in-house cybersecurity teams, making a retainer service crucial for quick access to professional expertise when an incident occurs. Retainers can be tailored to fit the specific needs and budgets of SMBs while providing critical support in mitigating cyber risks.
A retainer service ensures that your organization follows industry best practices and regulatory requirements (e.g., GDPR, HIPAA, PCI-DSS) by providing expert guidance, documentation support, and incident reporting assistance. This helps organizations demonstrate due diligence, avoid potential fines, and maintain customer trust in the event of a breach
An IR retainer complement your existing security infrastructure and team by providing additional expertise and resources when needed. Retainer typically work with your internal IT and security team according to the incident response plan.
